Policy

1. Business Overview

• Company Name: resellingonlinecheap
• Business Model: Reselling of Products

2. Product Sourcing

• Supplier Relationships: Maintain clear and professional communication with suppliers to ensure product quality and reliability.
• Product Authenticity: Ensure all products are sourced from authorized distributors to guarantee authenticity.

3. Pricing Policy

• Competitive Pricing: Prices will be set based on market analysis to remain competitive while ensuring a reasonable profit margin.
• Discounts and Promotions: Any discounts or promotional offers must be approved by management prior to implementation.

4. Sales Policy

• Order Processing: Orders will be processed within 3 business days of receipt. Customers will receive confirmation emails upon order placement.
• Payment Methods: Acceptable payment methods include Swish / PayPal

5. Shipping and Delivery

• Shipping Methods: Products will be shipped via Postnord.
• Delivery Timeframe: Standard delivery is expected within 10 days. Express options may be available at an additional cost.
• Shipping Fees: Customers will be informed of shipping costs at checkout.

6. Returns and Refunds

• Return Window: Customers may return products within 20 days of receipt for a full refund, provided the product is in its original condition.
• Return Process: Customers must contact customer service to initiate a return and will be provided with a return shipping label.
• Refund Processing: Refunds will be processed within [number] business days of receiving the returned item.

7. Customer Service

• Support Availability: Customer support is available Monday-friday 16.00-21-00. Contact can be made via email, live chat.
• Feedback and Complaints: All customer feedback is valued. Complaints will be addressed promptly to ensure customer satisfaction.

8. Privacy Policy

• Data Protection: Customer information will be collected and stored in accordance with applicable data protection laws.
• Information Use: Customer data will only be used for order processing and communication regarding their purchases.

9. Compliance and Ethics

• Legal Compliance: All business practices will adhere to relevant laws and regulations regarding reselling, consumer rights, and product safety.
• Ethical Standards: We are committed to conducting our business ethically and responsibly, including respecting intellectual property rights.

10. Amendments to Policy

• Policy Updates: This policy may be updated periodically. Customers will be notified of significant changes via email or website announcement.

Conclusion

By adhering to these policies, resellingonlinecheap aims to provide a seamless shopping experience while building lasting relationships with our customers and partners.